FBD Group FBD Group FBD Group FBD Group

FBD GROUP COOKIES NOTICE

In FBD Insurance, we work hard to ensure that you can use our websites with confidence and that all information you give us is safe and secure.

What are Cookies?

Cookies are small files of text, typically of letters and numbers, which contain information and are downloaded to your computer or mobile device when you visit our website. They do a lot of things including helping us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. Cookies also help us to identify other products and services which are more relevant to you and your interests.


What type of Cookies does the FBD Group use?

The type of cookies used on our website have been placed into one of four categories around the functions they perform: Strictly Necessary, Web Analytics, Performance and Marketing. We do this to facilitate your choice as to which type of cookies you wish to allow us to set.



Strictly Necessary Cookies:

Strictly necessary cookies are vital for our website to function. They enable critical website operations and allow you to move around our site. These essential cookies are always active on our website. All strictly necessary cookies are anonymised.

Cookie Name

Description of purpose

Cookie Duration

AWSELB

This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client requests on the server. It is used to track the instance for each request to each listener and map the session to the instance.

Few minutes

AWSALBTG

This cookie is associated with Amazon Web Services Elastic Load Balancing functionality. It is used to honor sticky sessions and enable target group stickiness. When the load balancer first routes a request to a weighted target group, the cookie is generated and included in subsequent requests to the load balancer. It is used to route requests to the target group specified in the cookie.

7 days

AWSALB

This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client requests on the server. It is used to track the instance for each request to each listener and map the session to the instance.

7 days

AWSELBCORS

This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client requests on the server. It is used to track the instance for each request to each listener and map the session to the instance. Specifically, the AWSALBCORS cookie is used with CORS (cross-origin resource sharing) requests that require the SameSite attribute to enable stickiness. It includes all the same information as the AWSALB cookie, plus the SameSite attribute.

Few minutes

AWSALBTGCORS

This cookie is associated with Amazon Web Services Elastic Load Balancing functionality. It is used to honor sticky sessions and enable target group stickiness. When the load balancer first routes a request to a weighted target group, the cookie is generated and included in subsequent requests to the load balancer. It is used to route requests to the target group specified in the cookie. Specifically, the AWSALBTGCORS cookie is used with CORS (cross-origin resource sharing) requests that require the SameSite attribute to enable stickiness. It includes all the same information as the AWSALBTG cookie, plus the set SameSite attribute.

7 days

AWSALBCORS

This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client request on the server. It is used to track the instance for each request to each listener and map the session to the instance. Specifically, the AWSALBCORS cookie is used with CORS (cross-origin resource sharing) requests that require the SameSite attribute to enable stickiness. It includes all the same information as the AWSALB cookie, plus the SameSite attribute.

7 days

ASP.NET_SessionId

General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server.

Few minutes

OptanonConsent

This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables us to prevent cookies in each category from being set in the user’s browser, when consent is not given. It contains no information that can identify the site visitor.

6 months

OptanonAlertBoxClosed

This cookie is set by websites using certain versions of the cookie compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables our website not to show the message more than once to a user.

6 months

eupubconsent

This cookie is used by the cookie compliance solution from OneTrust and the IAB Europe Transparency and Consent Framework to store the user's consent to the data collection purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent.

6 months

JSESSIONID

General purpose platform session cookie used by our careers site. Used to maintain an anonymous user session by the server.

Few minutes

eupubconsent

This cookie relates a visitors access to our site and all our protection system (Imperva Networks) to relate to a certain session.

6 months

incap_ses_{Proxy-ID}_{ID}.

This cookie is used by the cookie compliance solution from OneTrust and the IAB Europe Transparency and Consent Framework to store the user's consent to the data collection purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent.

Removed after browser closes

visid_ incap_{ID}

This cookie is associated with Imperva Network and this cookie allows us to relate sessions to a specific visitor (visitor representing a specific browser on specific computer) so that Imperva Networks can detect if our site is being targeted by automatic systems.

12 months

nlbi_{ID}. Eg: nlbi_526

This cookie is associated with Imperva Networks and is used to load balance the traffic to the website.

Removed after browser closes

Reese84

This cookie is associated with Imperva Networks and is used to determine if a user will receive a captcha.

Few seconds

X-d-token

This cookie is associated with Imperva Networks and it is used to determine if website requests are coming from real or automated devices.

Few seconds

ApplicationGatewayAffinity

Used for maintaining user sessions. This cookie is set by this website as it runs on the Windows Azure cloud platform. It enables web browser traffic to be kept assigned to single server during certain sections of website.

6 months

ApplicationGatewayAffinityCORS

This cookie is used by the Windows Azure Application Gateway in addition to ApplicationGatewayAffinity to maintain sticky session even on cross-origin requests (information received from a resource with a different domain name).

Few minutes

eupubconsent

This cookie is used by the cookie compliance solution from OneTrust and the IAB Europe Transparency and Consent Framework to store the user's consent to the data collection purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent.

6 months

ak_bmsc

This cookie is associated with Akamai Bot Manager. It is a security cookie used to optimize site performance and security.

7 days

Bm_mi

This cookie is associated with Akamai Bot Manager. It is a security cookie used for differentiating between unwanted, automated access and legitimate, human users.

7 days



Web Analytics Cookies

Web Analytics cookies are vital to our business and allow us to monitor website functionality and health. They help us track website use and identify potential issues with the site. All Web Analytics cookies are first-party only in nature and fully aggregated and anonymous. These are defaulted as on, as for the most part they help our website and business function.

Cookie Name

Description of purpose

Cookie Duration

__utmz

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to our site - so Google Analytics can tell us where visitors came from when arriving on the site.

6 months

__utmc

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This is used in combination with the __utmb cookie to identify new sessions/visits for returning visitors.

Few minutes

__utma

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics.

6 months

__utmt

This cookie is set by Google Analytics. It is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes.

Few minutes

__utmb

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits.

Few minutes

_utmv#########

This is an optional additional cookie set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie is used when site owners create custom visitor-level variables for customising what can be measured. The cookie is updated every time data is sent to Google Analytics.

Few minutes

_gid

This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited.

1 day

_ga

This cookie is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the our site’s analytics reports.

6 months

_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx

This cookie is associated with Google Universal Analytics.

Few minutes



Performance Cookies

Performance cookies allow us to collect information around how our website is used so we can measure and improve the performance of our site. They help show us how users move around both individual pages and the website as a whole. All information that these cookies collect is aggregated and anonymous.

Cookie Name

Description of purpose

Cookie Duration

_hjid

This is a cookie used by Hotjar when the customer first lands on a page. FBD uses a service from Hotjar that allows us on an aggregate level to see where users of the site click/go. This helps us to design a site that is as intuitive as possible. This particular cookie is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to our site will be attributed to the same user ID.

Few minutes

_hjAbsoluteSessionInProgress

This cookie is associated with web analytics functionality and services from Hotjar. This cookie is used to detect the first pageview session of a user for a total session count. This is a True/False flag set by the cookie and it does not contain any identifiable information.

Few minutes

_hjIncludedInPageviewSample

This cookie is associated with web analytics functionality and services from Hotjar. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.

Few minutes

_hjTLDTest

This cookie is used by Hotjar, to determine the most generic cookie path we should use, instead of the page hostname. After this check, the cookie is removed.

Few minutes

_hjIncludedInSessionSample

This cookie is associated with web analytics functionality and services from Hotjar. It uniquely identifies a visitor during a single browser session and indicates that they are included in an audience sample.

Few minutes

_hjIncludedInSample

This cookie is associated with web analytics functionality and services from Hotjar. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.

Few minutes

_hjFirstSeen

This cookie is associated with web analytics functionality and services from Hotjar. It identifies a new user's first session on a website.

Few seconds

_hjSession_xxxxxx

A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.

Few minutes

_hjSessionUser_xxxxxx

Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

1 year



Marketing Cookies

Marketing cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. They also enable us to collect fully aggregated, and therefore anonymised, demographic data on our website users. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Name

Description of purpose

Cookie Duration

IDE

This cookie set by Google DoubleClick to measure ad performance and show users relevant ads. It is one of the main advertising cookies on non-Google sites. It allows DoubleClick to register and report on a website visitor’s actions after they click on one of our ads in order to measure efficacy. It also allows Google to present relevant ads to the end user through remarketing.

6 months

test_cookie

This cookie is set by Google DoubleClick and it is used to check if the user’s browser supports cookies. After this check is complete, the cookie expires.

Few minutes

YSC

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

Few minutes

VISITOR_INFO1_LIVE

This cookie is used as a unique identifier to track viewing of videos.

6 months



We continually update our technology so that we can provide you with the most efficient and useful tools. These updates include how we use cookies, placement of new cookies as well as the extension to older cookies to make them more efficient so that we can provide you with a better service. This list may be updated from time to time.



Your Cookie Choices

Using the options above you can turn cookie categories on or off as you so require. As mentioned above we need strictly necessary cookies always active in order for the website to function. However, if you wish to remove all of the cookies, please review the options settings in your browser./p>

What happens to Cookies that have been downloaded in the past? You can delete existing cookies from your browser. Otherwise they will remain until they expire. Once you have disabled a cookie, we will stop using it to gather information. However, we may still use information gathered previously when the cookie was active. If you wish to revisit your choices at any time, please use the cookie link in the footer of the main webpage to bring you to the choices screen.